Cebette wants you to be happy. Heck, I want everybody to be happy!
We want you to LOVE your cebette jewelry. If you change your mind for any reason, we accept returns or exchanges of all new, unused jewelry within 14 days of purchase. Items must be returned with original packaging in perfect condition, 'natch. Your purchase price will be refunded to the original credit card less the shipping costs. Sorry, but we are unable to issue refunds if items arrive damaged due to poor packaging. Therefore, we strongly recommended that you purchase insurance when returning. Insurance. It’s a good thing.
Please notify us in advance of your intent to return by emailing us at email@example.com so we’ll be on the lookout for your package! By the way...Sale and custom orders are final sale and cannot be returned but you can always re-gift them!! If you received one of our lovely pieces as a gift (or re-gift) we can issue you a store credit- no prob.
We pride ourselves on the quality of our construction and if you should have a problem due to a defect in workmanship please contact us immediately and we will let you know how to return it to us for repair or replacement at no charge. This of course refers to defects in workmanship upon arrival and not because your toddler yanked it off your neck or you sat on it a few times. But you knew that, right?